Returns and Refunds

Shipping and Delivery

Installation & Services

Online Order

Click & Collect

Reserve & Collect

Missing/Wrong/Damaged Products

Replacement/Exchange

Payment Methods

Pay on Delivery

Jobs

Corporate Queries

Warranty

My Account

Stores

External Brands

General Queries

Marketplace

My Account

Why isn't my coupon code working?

The website is not loading, why is this happening?

I'm having trouble accessing the website.

I am unable to make payment, what do I do?

My payment failed, what should I do?

I am unable to proceed to the payment page, what do I do?

I am unable to checkout, what do I do?

I have added products in my cart, but I am unable to see them. What do I do?

Is providing my personal details to Decathlon safe?

Why should I share my phone number with Decathlon?

How can my personal details be updated? (email-address, mobile Number, etc.)?

How to register as a new customer?

How do I login to the website if I am already registered at store with my email ID?

How do I register online if I am an existing customer?

Do I have to register to buy online and why?

I am unable to login/sign in to my Decathlon app/website, what do I do?

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